Privacy Policy | Pure & Fresh

Pure & Fresh (pureandfresh.org) respects your privacy. This policy explains what information we collect, why we collect it and how we protect it.

Information we collect

When you order: your name, mobile number, delivery address and order notes.
When you create an account: your mobile number and an encrypted password (we can never see your actual password).
When you send a message or review: the name, phone or email and message you provide.
Automatically: browser type, IP address and general usage data, for security and to improve our service.

How we use it

To confirm, prepare and deliver your orders.
To call or message you about your order.
To show order tracking and your account history.
To prevent fake orders and fraud.
To improve our products and service.

Sharing

We never sell or rent your information. Only the details needed for delivery (name, phone, address) are shared with our courier partners. We may share information with authorities when legally required.

Cookies and analytics

We use cookies to run the website (for example, to remember your cart and login). Tools such as Facebook Pixel and Google Analytics may be used for advertising and to improve the website; they collect general usage data.

Security

Your data is stored on secure servers and only authorised staff can access it when needed. Passwords are stored encrypted.

Order tracking and your privacy

When an order is tracked by mobile number, your name and address are partly hidden so nobody else can see your full details.

Your rights

You can ask to see, correct or delete your information at any time. Call 01713675076 or email info@pureandfresh.org.

Changes

We may update this policy from time to time. The latest version will always be published on this page.